Privacy policy

What this site collects, why it collects it and what it does not do — written to describe the behaviour of these pages rather than to fill a template.

What this page covers

This is a business catalogue: no account to open, no shopping basket, no card payment page. The only personal information reaching us is what you type into the quotation form or the product assistant, plus the technical data any web server records.

What the quotation form collects

When you send a request, the following is stored:

• Your name, and the company name if you enter one
• An e-mail address, and a telephone or WhatsApp number if you give one
• The country you type, plus the country code your connection resolves to
• The article you picked from the list and the quantity you entered
• The delivery term selected: EXW, FOB, CIF or DAP
• Your message
• Which language version of the site you were reading
• The IP address the request came from, and the page you arrived from

Name, e-mail and message are required; the rest is optional and only sharpens the reply. All of it exists to prepare and send your offer and to carry on the conversation that follows. It is not sold, not rented, not added to any marketing list and not handed to outside parties beyond what a shipment itself requires. The IP address has one further use: the form refuses repeated submissions from the same address within a short period.

The product assistant

Questions typed into the chat window are kept along with the answers given, so a conversation can be resumed and wrong answers corrected. Treat it as a public counter: put your enquiry there, but not confidential drawings, identity numbers or payment details.

Cookies

Very little is set:

• oc_dil — remembers which of the seven language versions you chose, so the choice survives the next click. It holds a language code and nothing more.
• A session cookie on the request page, issued only when that form is opened. It carries the token pairing your submission with the page you filled in and lapses when the browser closes.
• Google Analytics sets cookies of its own once measurement has loaded. Those belong to Google and are governed by Google's terms.

There are no advertising cookies, no retargeting pixels and no other third-party trackers.

How visits are measured

Two things count activity here. Google Analytics 4, operated by Google, reports visits, pages and countries in aggregate; it loads after the page itself, on your first interaction or shortly after. Beside it runs a counter of our own, which records only that something happened — a form opened, a WhatsApp link followed — by sending the event name and the page path, nothing else. It sets no cookie, stores no identifier and cannot be traced to a person. Content blockers stop both, and these pages work normally when they do.

Protection against automated abuse

Cloudflare Turnstile guards the forms. It runs inside your browser and returns a verification result to us; Cloudflare, as operator of that service, receives the technical data of the check.

How long it is kept, and what you can ask

Requests are kept while a commercial reason to keep them exists: an open enquiry, a live order, or an accounting record a business is obliged to retain. We publish no fixed number of months, since that would be a figure invented for a web page. Write to the address on the contact page to ask what is held about you, to have it corrected, or to have a request deleted where no legal or accounting duty prevents it. Should this page change, the revised version replaces it here.